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CPRP Exam Questions And Answers
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Question Number 146
Customer expectations
Based on the image/reputation of the agency, prior experiences with the agency, marketing/promotional material related to the agency, and word-of-mouth feedback from others
✔ Correct Answer:
Based on the image/reputation of the agency, prior experiences with the agency, marketing/promotional material related to the agency, and word-of-mouth feedback from others
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